Customer conversations,
handled by AI.

Voice calls, live chat, and knowledge management in one platform. Your AI agents handle inquiries around the clock and hand off to humans when it matters.

app.dialoguelabs.com
I'd like to book a room for March 20-22
I'd be happy to help! We have a Deluxe Suite available at $280/night for those dates. Shall I book it?
Yes, the Deluxe Suite sounds perfect
Booking your room...

Trusted by forward-thinking teams

Acme Hotels
Meridian Bank
CareFirst
Pinnacle Group
Horizon Services
Atlas Resorts
Nova Finance
Pulse Health
Acme Hotels
Meridian Bank
CareFirst
Pinnacle Group
Horizon Services
Atlas Resorts
Nova Finance
Pulse Health

Six tools, one platform

Everything your team needs to handle customer conversations at scale, without the complexity.

Voice

AI agents that sound human

Handle inbound and outbound calls with natural AI voices. Available 24/7 in your customer’s language. No hold music, no menus.

Active Call

+1 (555) 012-3456 · 2:34

Sentiment: Positive
Topic: Room booking
Chat

Same brain, every channel

Web chat, SMS, WhatsApp — one AI handles them all. Seamless handoff to real humans when conversations need a personal touch.

What time is check-in?
Check-in starts at 3:00 PM. Want me to arrange early check-in?
Yes please!
Knowledge

Your company’s memory

Upload docs, FAQs, and playbooks. The AI learns your business and gives accurate, on-brand answers every time.

PDF

Hotel Policy Guide.pdf

Synced 2h ago

CSV

Room Types & Pricing.csv

Synced 2h ago

FAQ

FAQ — Guest Services

Synced 2h ago

Routing

Escalation with full context

AI knows when to step aside. Warm transfers carry the full conversation — your customers never repeat themselves.

AI

AI Agent

Handling inquiry...

Escalating with context
JM

Jessica M.

Billing specialist

Integrations

Connected to your stack

CRM lookups, booking systems, payment APIs. AI agents take real actions mid-conversation, not just answer questions.

Salesforce
HubSpot
Stripe
Twilio
Zendesk
Slack
+40 more integrations
Analytics

Every call tells a story

Auto-generated summaries, sentiment scores, topic tags. Spot patterns across thousands of conversations.

This week+23% resolved

Up and running in an afternoon

No six-month integration projects. No consultants.

01

Connect your channels

Bring your phone numbers, embed the chat widget, link WhatsApp. Configure your AI agent with playbooks and tools — it takes minutes.

Phone · Web Chat · SMS · WhatsApp

02

Let AI handle conversations

Your agent uses your knowledge base to answer questions, book appointments, and look up orders. When things get complex, it hands off to a human with full context.

Knowledge Base · Playbooks · Smart Routing

03

Watch your service improve

Every conversation is summarized, scored, and tagged. Spot trends, refine playbooks, measure resolution rates. Your AI gets smarter over time.

Analytics · Insights · Continuous Learning

Built for industries where
conversations matter

Guests get answers before they finish asking

From reservation inquiries to room service, your AI concierge handles it all in 30+ languages. Real-time PMS integration means instant confirmations and happy guests around the clock.

  • Reservations and booking management
  • Concierge and room service requests
  • Multi-language guest support
  • Check-in and check-out automation

24/7

Availability

30+

Languages

<3s

Response time

Simple, honest pricing

Start free. Scale when ready. No surprises.

Starter

For small teams getting started

$99/mo

  • 1 AI voice agent
  • Web chat widget
  • Basic playbooks
  • Email support
  • 500 minutes/month
Most popular

Growth

For businesses scaling fast

$399/mo

  • 5 AI voice agents
  • Voice + chat + SMS
  • Advanced playbooks and macros
  • CRM integrations
  • Analytics dashboard
  • Priority support
  • 5,000 minutes/month

Enterprise

For complex compliance needs

Custom

  • Unlimited AI agents
  • All channels
  • Custom playbooks and tools
  • SSO and RBAC
  • On-premise deployment
  • Dedicated success manager
  • Custom SLA

14-day free trial on all plans. No credit card required.

Your customers are waiting

Set up in an afternoon, not a quarter. Start your free trial today.